USE CASES >
Save 35% More Cancellations With Instant AI Conversations
Human-like AI voice agents intercept at-risk customers, answer questions on the spot, and offer smart incentives that keep revenue where it belongs.
Key Use Cases
How Callers Can Help You
Winning Strategies
How It Works 1-2-3
Smart Cancellation Trigger
When a user clicks “cancel,” downgrades billing, or shows churn signals (NPS drop, no-login streak), Callers queues an immediate save call.
When a user clicks “cancel,” downgrades billing, or shows churn signals (NPS drop, no-login streak), Callers queues an immediate save call.
Human-Like Save Call
The agent greets the customer by name, pulls answers from your FAQ database in real time, and proposes the best-fit retention offer.
The agent greets the customer by name, pulls answers from your FAQ database in real time, and proposes the best-fit retention offer.
Real-Time Resolution & Sync
If the customer stays, the agent updates billing, adjusts plan terms, and writes every outcome back to your CRM so finance and CS teams are instantly in sync.
If the customer stays, the agent updates billing, adjusts plan terms, and writes every outcome back to your CRM so finance and CS teams are instantly in sync.
THE NUMBERS BEHIND US
Main KPIs
35 % Cancellation Reversal Rate
More than one in three “I want to cancel” requests end with the customer choosing to stay direct, measurable churn reduction.
$3.4 M MRR Protected *
Hard dollars kept on the books across active Callers retention programs shows bottom-line impact, not just percentage shifts.
* calculated assumption
1.8M+ Retention Calls Completed
Demonstrates battle-tested scale; every new client benefits from proven scripts and continuous optimisation.
4 FAQs resolved per call on the spot.
The Agent taps your knowledge base in real time, handling setup questions like“Where do I find X?”—without handing the user off to support. Fewer tickets, faster “aha” moments.
55 – 80 % Answer Rate
Human-like calls cut through inbox noise, reaching 3–5× more people than email or SMS.
98 % CSAT on welcome calls
Near-perfect satisfaction proves personal outreach builds trust and makes users feel looked after key to long-term retention.
J.T
Success manager
Our White Glove Service
Retention Handled End to End