Customer questions
Instant answers on orders, policies, and account issues.
AI chat agents
for your website
Visitors get answers in seconds instead of a contact form. Your
team gets qualified leads and booked meetings while they sleep.
Visitors have questions.
Forms and queues lose them.
The gap between browsing and buying is usually one unanswered question.
Without Callers
Forms, queues, and office hours
A visitor with a question either digs through your FAQ, files a form, or waits in a live chat queue staffed nine to five. Most just leave.
Questions asked at night wait until morning
Live chat coverage costs a staffed seat per conversation
Hot leads bounce before sales ever knows they visited
With Callers
Answers on the spot, around the clock
A chat agent greets every visitor with real answers from your knowledge base and systems, then turns interest into a lead, a booking, or a resolved question.
Every visitor answered in seconds, 24/7
Leads qualified and meetings booked in the chat window
Complex conversations handed to your team with full context
Chat agent answers, sells, books,
and knows when to step aside.
Answers from your knowledge base
Upload documents, paste text, or point the agent at your web pages, and it answers from that material instead of improvising. Product details, policies, and pricing questions get the response you approved.
When something isn't covered, the agent says so and routes the conversation to a person.
Real-time data from your systems
Connected to your CRM, order system, and billing through 610+ native integrations, the agent can tell a customer where their order is or what their account status looks like, mid-conversation.
Every exchange is logged back to the record your team already works from.
Lead capture and meeting booking
The agent qualifies visitors as they chat, collects the details that matter, and books meetings directly into your calendar. A pricing question at midnight becomes a discovery call on Tuesday, without a rep lifting a finger. Interested visitors never hit a dead end.
Human handoff with context
You define which conversations belong with your team, whether that's complaints, contract questions, or big accounts.
Those hand over with the full transcript and everything the agent has learned, so your people start from the middle of the conversation instead of the beginning.
Built without code
Your team shapes the agent's flows in the no-code visual builder, with AI-assisted scripting to draft the conversations.
Tone, guardrails, and escalation rules stay in your operators' hands, and changes ship without a developer ticket.
Chat agents across the funnel
One widget covers support and sales, day and night.
Ticket deflection
Routine issues resolved before they reach the queue
Order tracking
Live status pulled straight from your systems.
Visitor qualification
Buying intent surfaced while the conversation happens.
Demo booking
Meetings scheduled in the chat window, no email tennis.
Pricing and product questions
Buying blockers cleared at the moment of interest.
Connected to the tools behind
your website
Callers brings 610+ native integrations for CRMs, help desks, commerce platforms, and calendars. During a chat, the agent reads from and writes to Salesforce, HubSpot, Zendesk, Shopify, and Stripe, so answers reflect reality and nothing needs re-keying afterwards.
The chat window knows the whole customer history
Returning customers don't start over in the widget. The agent behind your chat is the same one on your phones and in your inbox, working from one record of orders, past exchanges, preferences, and consent. Ask in chat about the call from last week and it knows what was said.
Security and compliance behind every conversation.
Chat transcripts and customer details are encrypted at rest and in transit, with role-based access controlling who sees what. The platform carries SOC 2 Type II, HIPAA, GDPR, CCPA, and PCI DSS compliance, and the Trust Center documents all of it.
Launch a chat agent in days
1
Teach it your business
Load the knowledge base with your docs, policies, and web content, and connect the systems the agent should read from. That's the material every answer draws on.
2
Design the conversations
Map greetings, qualification questions, booking steps, and handover rules in the visual builder. AI-assisted scripting drafts it, your team refines it.
3
Go live and tune
Put the agent on your site and watch the conversations come in. Analytics show what visitors ask and where chats convert, and a dedicated CSM helps you sharpen it week by week.
Results that add up
70%
cost savings
Replace manual agents and add coverage without growing your team.
65%
lower call center load
Callers takes the repetitive, high-volume calls off your team's plate.
+40%
operational efficiency
Agents spend their time on complex calls, not repetitive ones.
+10
CSAT points
Faster, more consistent answers on every call lift customer satisfaction.
<1s
response time
Every call answered in seconds, so customers never wait in a queue.
Infinite
scalability
Run seven times the qualification calls without adding a single new hire.
Measurable results.
Compounding over time.
“Agents hates outbound. Now they talk to people who want to talk. Morale is up.”
Ben Frasher, Director of Acquisition & Growth
“We were up and running faster than expected and started seeing measurable results within the first week.”
Chelsea Thompson, Director of Operations
“Callers cut our call center load by 65% and 10X our outreach with significantly better results.”
Rob Stevenson, Vice President
”We increased the number of qualified appointments by engaging prospects faster.”
Maria Gomez, System Administrator
”Callers cut our call center load by 65% and 10X our outreach with significantly better results.”
Justin Kahn, Head of Digital Innovation
Frequently asked questions
An AI chat agent is an AI teammate that lives in your website's chat window. Visitors type questions in plain language, and the agent answers them the way a well-trained employee would. It consults your knowledge base, looks up live systems like your CRM or order platform, and responds in seconds at any hour.
It also moves conversations forward. Depending on what the visitor needs, it can qualify them as a lead, schedule a meeting, resolve a support issue, or bring in a human. The chat window stops being a place to leave a message and becomes a place where things get done.
Chatbots follow scripts. A chat agent understands.
The classic website chatbot walks visitors through preset buttons and canned replies, and the moment a question falls outside the tree, it fails to a form. A chat agent reads free text, works out intent, and composes its answer from your actual business data. It handles the follow-up question, and the one after that. When it reaches a genuine edge, it escalates to your team rather than looping.
Three places, all under your control:
- Your knowledge base: documents, pasted text, and content pulled from web pages you choose
- Your connected systems: live CRM records, order status, and account data through native integrations
- Your scripts: the flows, rules, and tone your team defines in the builder
The agent stays inside that material. If a question falls outside it, the agent says so and routes the conversation instead of guessing.
Yes, and you decide when. Set the rules by topic, sentiment, or customer value, and matching conversations move over to your team along with the transcript and every detail the agent gathered.
The visitor keeps typing in the same window while the right person picks up the thread. Nothing gets re-asked and nothing gets lost on the way.
Both, natively. The agent asks the qualifying questions you care about, writes the answers to your CRM, and offers meeting slots inside the chat. Visitors go from question to booked call in one sitting, including the ones who show up long after your team logs off.
No. The flows live in a drag-and-drop visual builder, and AI-assisted scripting drafts the conversation design for your team to refine. Operators make changes themselves, the same day they think of them.
IT gets involved once, at setup, and the day-to-day never touches an engineering backlog.
Days rather than months. You load your content, shape the flows, run test conversations, and launch, with a dedicated CSM guiding setup on every plan. Most teams are reviewing real visitor conversations within their first week, and tuning from live data from then on.