CUSTOMER CONTROL CENTER
Control and measure
every customer interaction
Define your strategy. Set your rules. And measure what’s working.
Across multiple campaigns. And billions of customer interactions.
Customer Control Centeris the first of three layers.
This is where you
set rules, govern AI, measure impact, and query your customer data.
Take a closer look at how it works.
Manage
Establish ground rules. And your baseline. Assign identity and role-based access permissions. Provision sub-accounts. And verify the assets in your knowledge base.
Then create and implement workflows for every customer journey. Whether inbound or out.
Govern
Make sure every agent stays on script. Implement strict harnesses, guardrails, and natural language logic to reduce errors and hallucinations close to zero.
View a full audit trail of every decision and action your agents take, at any time.
Measure
Prove the impact of every interaction. Define how you measure success for each campaign, and track customer signals and sentiments across each script and workflow.
And compare performance across different customer cohorts, channels, and campaigns.
Optimize
Fine tune every future campaign. View suggested optimizations based on ongoing analyses of customer interactions. Map the exact channels and timing of each next interaction.
Test multiple versions of each campaign. And scale the most successful ones.
Analyze
Uncover the patterns in your customer data. Observe emerging trends and identify edge cases via your dashboard. Ask your full body of customer data any question, and get a straight answer.
And when you’re ready, generate custom reports instantly. Or export your data to integrated BI tools.
Results that add up
70%
cost savings
Replace manual agents and add coverage without growing your team.
65%
lower call center load
Callers takes the repetitive, high-volume calls off your team’s plate.
+40%
operational efficiency
Agents spend their time on complex calls, not repetitive ones.
+10
CSAT points
Faster, more consistent answers on every call lift customer satisfaction.
<1s
response time
Every call answered in seconds, so customers never wait in a queue.
Infinite
scalability
Run seven times the qualification calls without adding a single new hire.
Designed to fit you
There’s no need to rip and replace. Or to build something new.
With 610+ native integrations, Callers merges with the tools you already use.
You’re in control. But you’re never on your own.
From day one, your dedicated customer success agent works with you to manage and optimize every campaign.
Delivering impact you can measure.
Read how Voyager GM removed internal bottlenecks to improve speed-to-lead and engagement with Callers.
60%
engagement
90%
time to lead
Delivering measurable impact
“Agents hates outbound. Now they talk to people who want to talk. Morale is up.”
Ben Frasher, Director of Acquisition & Growth
“We were up and running faster than expected and started seeing measurable results within the first week.”
Chelsea Thompson, Director of Operations
“Callers cut our call center load by 65% and 10X our outreach with significantly better results.”
Rob Stevenson, Vice President
”We increased the number of qualified appointments by engaging prospects faster.”
Maria Gomez, System Administrator
”Callers cut our call center load by 65% and 10X our outreach with significantly better results.”
Justin Kahn, Head of Digital Innovation
Make the right call
Try Callers now and see what kind of interactions your customers could be having.
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Cassie
(Female AI Agent)
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Paul
(Male AI Agent)