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Everything you need.One all-inclusive rate.
Whether you’re serving tens of thousands or millions of customers, get enterprise-grade service and sales agents, security, and support all wrapped up in one transparent per-minute rate.
Self-serve test environment
Free
Explore Callers with your first AI agent.
$0
/min
- 1 inbound agent
- Serve 1 customer at a time
- $5 in free credits (~30 mins)
- 1 inbound number
- 1 agent only
- 1 concurrent call
- Inbound inquiries only
- 1 knowledge base
- Selection of voices & languages
- Voice & web chat channels only
- Limited integrations
- 24/7 in-platform AI support
- Self-serve setup & implementation
- 1 user profile
- Recordings & transcripts up to 7 days
- RBAC & MFA (not included)
- API, webhooks & custom code steps (not included)
- Custom voices & voice cloning (not included)
- SSO, SCIM & JWT signatures (not included)
- BAA & data residency (not included)
- VPC & BYOS (not included)
- Audit log export (not included)
- Uptime SLA (not included)
Self-serve flexible plan
Starter
Serve customers with multiple agents.
$0.16
/min
- 5 inbound & outbound agents
- Serve up to 5 customers at the same time
- Up to 30,000 minutes per month
- Multiple inbound & outbound numbers
- Up to 5 agents
- 5 concurrent calls
- Inbound & outbound agents
- 10 knowledge bases
- Wide selection of voices & languages
- Voice & web chat channels only
- 610+ native integrations
- 24/7 in-platform AI support
- Self-serve setup & implementation
- Multiple user profiles
- Recordings & transcripts up to 90 days
- RBAC & MFA
- API, webhooks & custom code steps
- Custom voices & voice cloning (not included)
- SSO, SCIM & JWT signatures (not included)
- BAA & data residency (not included)
- VPC & BYOS (not included)
- Audit log export (not included)
- Uptime SLA (not included)
Full-service annual plan
Enterprise
Build a custom AI operation at scale.
Custom
- Unlimited inbound & outbound agents
- Serve 100s of customers at the same time
- Contracted number of minutes per month
- Multiple inbound & outbound numbers
- Multiple custom-built CX agents
- Contracted concurrency
- Inbound & outbound agents
- Unlimited knowledge bases
- Full selection of voices & languages
- Voice, web chat, text, and email channels
- 610+ native & custom integrations
- 24/7 support from your dedicated CSMs
- Done-for-you setup & implementation
- Unlimited user profiles
- Custom storage for recordings & transcripts
- RBAC & MFA
- API, webhooks & custom code steps
- Custom voices & voice cloning
- SSO, SCIM & JWT signatures
- BAA & data residency
- VPC & BYOS
- Audit log export
- Uptime SLA
Included with every plan
Automatic CX agent builder
Tell Callers what kind of agent you want to build, and it’ll build it for you, on the spot.
AI guardrails
Set rules and guidelines in the platform and your CX agents will never go off-script.
Standard US telephony
No separate carrier bills. Everything is included in your chosen plan.
All premium LLMs
Use the most advanced LLMs available. With no additional token charges.
Premium STT and TTS
No 3rd party provider pass-throughs. Callers does STT and TTS for you.
Automatic fallback
Callers automatically switches models in the event a provider degrades.
Automatic optimization
Callers assesses its performance daily, and implements its own optimizations.
Spend caps & alerts
No end-of-month surprises. Pre-pay a fixed amount at any time.
24/7 in-platform support
Get help with any issue, at any time through the AI support widget.
| Feature | Free | Starter | Enterprise |
|---|---|---|---|
| Operations | |||
| Inbound inquiries and test calls | Included | Included | Included |
| Outbound agents | Not included | Included | Included |
| Phone number provisioning | 1 Number included | $2 per number | Contracted |
| Bring your own telephony via SIP | Not included | Not included | Included |
| Number of customers served at the same time | 1 | 5 | Sized to your volume |
| Number of knowledge bases | 1 | 10 | Unlimited |
| Recording and transcript retention | 7 days | 90 days | Custom or BYOS |
| Voice & extensibility | |||
| Voice selection | Limited | Wide selection | Full library of voices |
| Voice cloning & custom voices | Not included | Not included | Included |
| Custom code steps | Not included | Included | Custom built for you |
| Integrations | Not included | 610+ native integrations | 610+ native & custom integrations |
| Channels | Voice & web chat only | Voice & web chat only | Voice, web chat, text & email |
| Reports and dashboards | Standard reports | Standard reports | Custom built for you |
| Security & service | |||
| Support | 24/7 in-platform AI support | 24/7 in-platform AI support | 24/7 human support |
| Customer success manager | Not included | Not included | Dedicated CSM |
| RBAC & MFA | Not included | Included | Included |
| SSO, SCIM & JWT signatures | Not included | Not included | Included |
| Audit-log export | Not included | Not included | Included |
| BAA and data residency | Not included | Not included | Included |
| VPC, private cloud and BYOS | Not included | Not included | Included |
| Uptime SLA | Not included | Not included | Included |
Results that add up
70%
cost savings
Replace manual agents and add coverage without growing your team.
65%
lower call center load
Callers takes the repetitive, high-volume calls off your team’s plate.
+40%
operational efficiency
Agents spend their time on complex calls, not repetitive ones.
+10
CSAT points
Faster, more consistent answers on every call lift customer satisfaction.
<1s
response time
Every call answered in seconds, so customers never wait in a queue.
Infinite
scalability
Run seven times the qualification calls without adding a single new hire.
Delivering measurable impact
“Agents hated outbound. Now they talk to people who want to talk. Morale is up.”
Ben Frasher, Director of Acquisition & Growth
“We were up and running faster than expected and started seeing measurable results within the first week.”
Chelsea Thompson, Director of Operations
“Callers cut our call center load by 65% and 10X our outreach with significantly better results.”
Rob Stevenson, Vice President
”We increased the number of qualified appointments by engaging prospects faster.”
Maria Gomez, System Administrator
”Callers cut our call center load by 65% and 10X our outreach with significantly better results.”
Justin Kahn, Head of Digital Innovation
